Privacy Policy

Introduction

At https://danderfreelivingzones.scoopsurge.com (hereafter referred to as “danderfreelivingzones,” “we,” “our,” or “the Company”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) from the European Union
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
Utah Consumer Privacy Act (UCPA), Connecticut’s Consumer Travel Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Our official website at https://danderfreelivingzones.scoopsurge.com
Any mobile applications or services associated with our brand
Interactive features on our platform, such as user forums and comment sections
All communications initiated by us, including emails, newsletters, phone calls, and text messages

Please note that this policy does not cover third-party platforms, apps, products, or services accessed through links or integrations on our site. These entities have their own privacy policies that govern the use of your information, so it’s essential to review them separately.

Processing Activities

This Privacy Policy guides how we interact with users and handle data when:

You sign up as an authorized user for our services or applications
You visit our websites linked to this policy
We communicate with you via email, calls, or text messages

Personal Data Collection

We collect various types of personal information to enhance your experience and provide relevant services. These include:

Account and Profile Information:

User names or unique identifiers
Contact details (email addresses, phone numbers)
Shipping or billing addresses
Date of birth and age

Payment and Financial Data:

Payment card details for transactions
Bank account information (for direct debits or certain services)
Financial records related to purchases or subscriptions

Purchase History:

Records of products and services purchased from our platform
Order history, including delivery and return details

Mobile Device Identifiers:

Unique device identifiers (UDIDs), mobile phone numbers
Location data from mobile devices when using our apps

Location Data:

GPS coordinates and location-based services usage

Feedback and Reviews:

Comments, reviews, and ratings submitted by users

Social Media Information:

Profile information from social media platforms when users connect their accounts
Interactions (likes, shares) on our social media channels

Product Interaction Data:

Views, clicks, and other interactions with products on our site
Search queries performed on our platform

We gather this data through direct user input, interaction with our services, and automated technologies like analytics tools. Additionally, we may receive personal data from third parties who assist in providing our services, always respecting their respective privacy policies.

Cookies

To enhance your experience on our website and improve our service offerings, we use cookies. Cookies are small text files stored on your browser that serve various purposes:

Strictly Necessary: These ensure basic functions of our site, like secure login and language preferences.
Preference: Remembering user settings and preferences for future visits.
Analytics: Tracking website usage to analyze trends and improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. When no longer needed, we securely delete or anonymize the information. Our retention periods vary based on the type of data and legal obligations:

Financial and transaction records may be kept for tax or accounting purposes (up to 7 years)
User accounts remain active until deactivated by the user or until required by law
Analytics data is typically retained for 12-24 months

Your Rights

The laws governing privacy in various jurisdictions grant individuals certain rights regarding their personal data. Depending on your location, you may have the right to:

Access and request copies of your personal information held by us
Rectify or update inaccurate or incomplete data
Request erasure (right to be forgotten) under certain circumstances
Restrict processing of your data in specific situations
Portability of data, allowing you to transfer your data to another controller
Object to the processing of your data for specific purposes
Receive non-discriminatory treatment when exercising your rights

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team at:

Email: [email protected]
Address: Privacy Team, danderfreelivingzones, [Your Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be clearly communicated on our website, and updated policy versions will be readily available for your review. We encourage users to periodically check back to stay informed about how we protect their personal data.

Contact Information

For any questions, comments, requests, or complaints regarding this Privacy Policy or our data practices, please contact us using the details below:

Email: [email protected]
Address: danderfreelivingzones, [Support/Privacy Team Address]